Different teams, different numbers — the same players, platform, install crew and monitoring underneath. We start with the space and what it has to do.
Queue depth, wait times, SLA and CSAT where the whole floor can see them — the numbers that make a shift self-correct without a supervisor walking the aisle. Wallboards for the agent floor, a quieter view for the ops room, and the same feeds on the director’s screen upstairs.
Monitor every channel at once, read sentiment in real time, triage issues before they escalate, and celebrate the moments that matter. The room MLB, Wells Fargo and Dell run their conversation from.
Increasingly the ask isn’t a flagship wall — it’s the same live views in the office of the person who acts on them, or on the floor where the leadership team meets. Executives running distributed operations use it to see every site at once: how each contact center or region is performing this morning, without waiting for a weekly deck.
Scale follows the room. A single display carries more than a laptop but less than a 4×2 — so we design for the headline numbers rather than shrinking a wall layout to fit. A 2×1 or 2×2 in a boardroom sits between the two. Same players, same platform, same monitoring at every size.
The first thing a visitor sees and the thing your teams walk past every day — brand storytelling, live business data and cultural moments on one canvas.
Curved walls and set backdrops built for camera — colour-accurate, flicker-free, and driven by content that changes as fast as the story does.
Trade-show command centers and brand activations — designed, built, shipped, installed, run and struck. Including mobile trolley walls that move room to room.
Whatever the space, the same four things ship together: the LAVA Box driving the screens, the Platform running the content, our crew designing and installing the wall, and our team watching it after you go home.